Job Description
About Us
Buttercream Bakery is a San Antonio gem founded on a love for bringing people together with timeless sweets. We’re the ones behind the vintage-inspired wedding cake, the birthday cupcakes that taste like a memory, and the custom cookies that make an event feel special. We are a small, creative team looking for someone to help us keep the magic organized behind the scenes.
Duties and Responsibilities
• Answer phone calls and respond to emails regarding custom orders, pricing questions, and event inquiries with warmth and professionalism.
• Manage the consultation calendar for Catherine and Victoria, making sure appointment times are scheduled correctly and confirmed.
• Transfer custom order details from inquiry forms and voicemails into our production system with a sharp eye for detail.
Requirements and Benefits
• At least 1-2 years of experience in an administrative role bakery, restaurant, or small business experience is a huge plus, but a positive attitude and willingness to learn is even better.
• Tech savvy enough to handle Microsoft Office or Google Suite, with the ability to master a spreadsheet and learn a new order system quickly.
• A strong memory for details, remembering regular customer preferences and busy schedule patterns.