Call Center Sales Agent (Tagalog/English)

Job Overview

Job Description

Are you a results-driven telesales professional with a strong BPO/call center background and a passion for customer engagement? We want top talent to join our growing team in Melodica!

Salary: 3500 AED to 5000 AED + Commission up to 5000 AED

Key Responsibilities:

Handle customer enquiries via phone with confidence and clarity
Retain and nurture existing students/parents by addressing concerns and following up on satisfaction
Support sales efforts by identifying opportunities, explaining program details, and achieving enrollment targets
Maintain accurate customer records and follow up on leads to drive high conversion and retention
Deliver outstanding service that builds trust, loyalty, and long-term relationships

Requirements
We Want the Best!
Very fluent in English (excellent verbal & written communication); Tagalog fluency is a strong plus
2+ years proven experience in customer service + sales (telesales, retention, upselling, enrollment, or collections preferred)
Strong BPO / call center / contact center background highly valued
Track record of hitting sales & retention KPIs and closing deals over the phone
Excellent persuasion, negotiation, objection-handling & relationship-building skills
Fast & accurate typing (35+ WPM) with strong multitasking skills (CRM, Google Workspace, etc.)
Confident, energetic, professional, and genuinely customer-focused
Currently in the UAE with valid residency/visa and ready for immediate joining

How to Apply
Send your updated CV (highlight sales numbers, retention achievements, BPO/contact center experience, and English proficiency)
to: