Job Description
Start Your Career with Alorica Marikina!
Alorica Marikina is now hiring individuals who want a stable job, long-term career growth, and professional experience close to home. This opportunity is open to newbies and experienced applicants who are ready to grow with a global BPO company.
Career Growth Opportunity (2025 Expansion)
Applicants who join early will have strong opportunities for advancement into roles such as Subject Matter Expert, Team Leader, Quality Analyst, or Trainer as accounts continue to expand. Alorica recognizes commitment, performance, and consistency.
Simplified Hiring Process
Due to active hiring needs, the application process is currently faster and more flexible, allowing qualified applicants to move quickly toward onboarding and paid training.
Why Choose Alorica Marikina?
Accepts Senior High School graduates with NO BPO experience
Health insurance coverage starts on Day 1
Onsite roles with possible seasonal work-from-home options (account-dependent)
Paid training with continuous coaching and mentoring
Supportive leaders and a team-oriented culture
Employee engagement activities and exclusive company perks
Location Advantage Marikina City
• Accessible from Antipolo, Pasig, Cainta, San Mateo, Quezon City, and nearby areas
• Multiple public transportation options (jeepneys, UV Express, buses)
• Less travel time compared to central business districts
• Near restaurants, cafés, convenience stores, and commercial areas
• Ideal for applicants seeking work-life balance with city accessibility
Job Description
As a Customer Support Associate, you will:
• Assist customers with inquiries, requests, or concerns via phone or digital channels
• Provide accurate and professional information based on training and company guidelines
• Properly document customer interactions in internal systems
• Follow quality standards, call flows, and processes taught during training
• Work closely with team leaders and teammates to meet performance goals
• Participate in coaching sessions to continuously improve skills
No call center experience required full training is provided.
Who Can Apply?
Minimum Qualifications:
• 18 years old and above
• High School or Senior High School graduate
• Willing to learn and communicate clearly
• Basic computer skills
• Willing to work onsite at Alorica Marikina
️ Interview Options
Virtual (Zoom) interviews available for selected applicants
Faster processing during active hiring periods
Benefits & Rewards
• 13th Month Pay
• Overtime pay and performance incentives
• Clear promotion pathways and internal mobility
• Company events, rewards, and employee discounts
Apply Now and Grow with Alorica Marikina!
Build a long-term BPO career in Marikina City while working close to home.
Slots are limited apply today and secure your opportunity!