Concentrix Cyberwest West Avenue Project 7 Quezon City Hiring Newbies

Job Overview

Job Description

CONCENTRIX Cyberwest Project 7 Quezon City IS HIRING!

Voice, Chat & Email Support • Limited Non-Voice Opportunities

Build a rewarding BPO career with Concentrix, one of the most trusted and award-winning global customer experience companies. We're looking for driven, friendly, and customer-focused individuals to join our growing team here in Concentrix Cyberwest Project 7 Quezon City.

AVAILABLE ROLES

Customer Service Representative Voice (Inbound/Outbound; depends on account availability)
Customer Service Representative Chat (Limited Slots Depends on Account Availability)
Customer Service Representative Email (Limited Slots Depends on Account Availability)
Technical Support Representative
Sales / Retention Associate
Non-Voice Accounts (Limited Slots Terms & Conditions Apply)
Final account and channel (Voice / Chat / Email / Non-Voice) will depend on business needs and availability at the time of hiring.

JOB DESCRIPTION

As a Customer Service / Technical Support Associate, you will:

Assist customers via voice, chat, or email depending on your assigned line of business
Provide accurate information, troubleshooting, and high-quality service
Document interactions and follow process guidelines and compliance standards
Resolve concerns with empathy and professionalism
Collaborate with your team and leaders to meet performance targets and deliver an excellent customer experience

WHY YOU’LL LOVE WORKING AT CONCENTRIX Cyberwest Project 7 QC

Newbie-friendly hiring SHS Graduates welcome
Premium salary packages for tenured agents
World-class training program
Modern, accessible office near transport hubs & malls
Fast career growth (SME, Trainer, QA, Team Leader)
HMO on Day 1 + FREE dependent
Performance incentives & bonuses
Supportive, inclusive culture

BASIC QUALIFICATIONS:

SHS Graduate / HS Grad (Old Curriculum) / 2-Yr College / College Level or Graduate
Good English communication skills
Willing to work onsite at Concentrix Cyberwest Project 7 Quezon CIty
Open to shifting schedules
With or without BPO experience (tenured = higher pay!)

Thank you and good luck!

John Christopher Briagas

Concentrix Talent Acquisition Partner

Concentrix ID: XTRA-E000263