receptionist

Job Overview

Job Description

Full job description

Receptionist

Job Description

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities.

Office Support

Receive, direct and redirect calls.
Answer all incoming calls and handle caller’s inquiries.
Act as first point of contact for all customer enquires take detailed messages, relay telephone messages.
Assist with bookings of boardrooms if/when requested to.
Inform relevant staff of visitor’s arrival.
Resolve general queries from visitors.
Project a professional image of the company by:
delivering friendly and efficient service
ensuring calls speedy
effectively answer or direct queries or enquiries
Helpdesk

Tasks allocated ca n vary according to requirements and may be amended from time to time.
Manage marketing documentation in line with procedural documentation.
Loading of National Marketing.
Assist contractors with day-to-day enquiries.
Checking/auditing of Marketing received invoices and to be checked against the compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card
Ensuring that the correct paperwork is attached to the invoice.
Follow up and resolve non-compliant invoices
Reconciliation of Marking statements
Update vendor files.
Administration and data capturing as may be required from time to time

Qualifications

Grade 12 (Matric)
Experience

Minimum of 1 years experience in a Switchboard/Helpdesk Operator role and administrative environment
Strong Proficiency in relevant computer and software packages i.e. MS Office

Starting Salary R14000 plus benefits

if you are interested in the position advertised please email us your full cv using your own email address to