Salesforce Business Analyst

Job Overview

Job Description

Nair Systems is currently looking Salesforce Business Analyst our Qatar operations.
Required Qualifications
4 - 6+ years’ experience as Salesforce Business Analyst
Strong understanding of CRM-driven business processes
Experience in regulated or enterprise environments
Hands-on familiarity with Salesforce capabilities
Strong documentation discipline
Preferred
• Salesforce Business Analyst Certification
• Agile / Scrum certification
• Experience with large user base (300+ users)
• Experience working with multiple system integrations
Key Competencies
Structured thinking
Process redesign capability
Stakeholder management
Strong written documentation
Business-value orientation
Key Responsibilities
Conduct workshops with stakeholders across departments
Document current and future state processes
Identify inefficiencies and automation opportunities
Map regulatory and compliance requirements into system workflows
Requirements & Solution Design
Translate business needs into detailed functional requirements
Create user stories and acceptance criteria
Collaborate with Admin and Developer on solution feasibility
Ensure alignment with enterprise architectural standards
Backlog & Governance Management
Manage Salesforce enhancement backlog
Prioritize initiatives based on impact and ROI
Facilitate change control discussions
Prevent direct business-to-developer bypass
Testing & Adoption
Coordinate UAT cycles
Define test cases
Support training materials and user enablement
Drive adoption metrics and feedback loops
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at