FI Cross-Sell Activation Business Analyst

Job Overview

Job Description

Nair Systems is currently looking for FI Cross-Sell Activation Business Analyst for our Qatar operations
Education & Experience Requirements:
- Bachelor's Degree in Banking, Finance, Economics, Business Administration, Accounting, Marketing, Information Technology, or related field.
- At least 7 years of relevant banking experience, preferably within a highly rated international bank.
- Experience in Financial Institutions, GTB, Lending, Global Markets, Business Analysis, or Transformation roles.
- Exposure to onboarding, cross-sell, operating model, or process improvement initiatives preferred.
- Experience supporting multi-product banking environments is advantageous.
Required Special Skills:
- Strong business analysis and process mapping skills.
- Experience gathering and documenting business requirements.
- Good understanding of Financial Institutions products and services.
- Knowledge of GTB, Lending, Cash Management, and Global Markets solutions.
- Strong analytical, problem-solving, and data interpretation capabilities.
- Excellent stakeholder management and communication skills.
- Strong reporting and presentation skills.
- Excellent oral and written communication skills in English; Arabic preferred.
- Results-oriented with strong planning and organizational skills.
Essential Duties & Responsibilities by Dimensions
A. Shareholder & Financial:
- Analyse FI client portfolios to identify revenue generation and cross-sell opportunities.
- Support development of business cases and initiatives aimed at increasing wallet share and product penetration.
- Track performance metrics and support realization of identified commercial benefits.
- Implements KPI's and best practices for FI Cross-Sell Activation Business Analyst.
- Promote cost consciousness and efficiency and enhance productivity to optimise resources.
- Act within the limits of delegated authority.
B. Customer (Internal & External):
- Support development of client-focused solutions aligned with FI client requirements.
- Analyse customer needs, product utilization trends, and service improvement opportunities.
- Assist business teams in improving client journeys and service delivery.
- To assist customers in all their queries on Bank's products and seek solutions to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs).
- Build effective relationships with relevant business, product, and operational teams.
- Provide timely and accurate information to auditors, compliance, and risk functions when required.
C. Internal (Processes, Products, Regulatory):
- Gather, document, and analyse business requirements (BRDS/BRD) for cross-sell activation initiatives.
- Map current-state and target-state processes across onboarding, fulfilment, and monitoring activities.
- Support implementation of process optimization and automation opportunities.
- Contribute to governance reporting, KPI monitoring, and benefits tracking.
- Support adherence to regulatory, operational, and internal control requirements.
- Recommend process improvements based on business analysis findings.
D. Learning & Knowledge:
- Maintain strong understanding of Financial Institutions banking products and operating models.
- Develop expertise in business analysis methodologies, process improvement, and requirements management.
- Stay informed on developments within GTB, Lending, Cash Management, and Global Markets.
- Proactively identify areas for professional development and undertake development activities.
- Seek opportunities to remain current with developments in the professional field.
E. Legal, Regulatory, and Risk Framework Responsibilities:
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
- Maintain appropriate knowledge to ensure full qualification to undertake the role.
- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
- Attend mandatory (internal and external) seminars as instructed by the Bank.
-
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at