Full-Time Residential Care Officer

Job Overview

Job Description

Skypoint Support Services Pty Ltd
7/45 Commercial Drive, Shailer Park 4128

Full-Time Residential Care Officer
SALARY $82,000 plus superannuation

Multiple roles available

DUTIES
Daily Care and Support
• Assist residents with personal hygiene, including bathing, dressing, grooming, and toileting.
• Prepare nutritious meals, assist with feeding, and manage dietary needs.
• Help with household tasks like cleaning, laundry, shopping, and budgeting.
• Support safe mobility, transfers, and physical therapy exercises.
Health and Wellbeing
• Administer medication safely according to prescribed guidelines.
• Monitor health conditions, respond to medical emergencies, and provide first aid.
• Offer emotional support, active listening, and daily companionship.
• Plan and organize social, recreational, and community activities to promote independence.
Planning and Administration
• Assess individual client needs and help develop personal care plans.
• Record daily progress notes, track behavior goals, and maintain compliance documents.
• Communicate updates and coordinate care with family members, caseworkers, and health professionals.

REQUIRED SKILLS
· Communication skills communicating clearly and respectfully with residents, families, colleagues and external professionals.
· Interpersonal and relationship-building skills developing appropriate, trusting and professional relationships with residents.
· Personal care skills assisting residents with daily living activities such as hygiene, dressing, meals and routines where required.
· Behaviour support and de-escalation responding calmly to challenging behaviour, conflict, distress or emotional situations.
· Empathy and patience understanding individual needs while maintaining professional boundaries.
· Observation and assessment skills recognising changes in behaviour, wellbeing, health or safety and reporting concerns appropriately.
· Medication and health support assisting with medication and health-related routines where authorised and appropriately trained.
· Documentation and report writing maintaining accurate case notes, incident reports, progress notes and other care records.
· Risk management and safeguarding identifying risks, following child/vulnerable-person protection procedures and responding appropriately to incidents.
· Crisis-management skills remaining calm and following procedures during emergencies or behavioural incidents.
· Teamwork working effectively with other care staff, managers, social workers, health professionals and support services.
· Planning and organisational skills managing routines, appointments, activities, transport and competing responsibilities.

· Cultural awareness and sensitivity providing respectful support to people from diverse cultural and linguistic backgrounds.
· Confidentiality and professional boundaries appropriately handling personal and sensitive information.
· Problem-solving and decision-making responding appropriately to changing circumstances while following organisational policies and individual care plans.
· Resilience and emotional self-management remaining professional when working in stressful or emotionally demanding situations.

The required qualification is Completion of Diploma in Community services

Experience
· equivalent to at least 12 months full-time work;
· gained within the 5 years recently;
· in the occupation or a related field at the same skill level; and
· it can be full-time, part-time or casual, but part-time/casual work must add up to the equivalent of 12 months full-time.

How to apply:

Applications open on 15 September 2026 and close on 15 October 2026.
Please send your CV to . Please include the job role title in your email.