Customer Service Representative

Job Overview

Job Description

Description
Provide exceptional customer support via phone, email, and chat.
Assist customers with inquiries, order status, and product issues.
Resolve customer complaints efficiently and effectively.
Document customer interactions and follow up as necessary.
Collaborate with team members to enhance service delivery.

Requirements
Educational Qualifications: High School diploma or equivalent.
Experience Level: 1-2 years of experience in Technical Sales in Telco.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities.
Qualities and Traits: Positive attitude and willingness to learn.