Job Description
About the role
The Sales Associate (Retail) will be the point of contact between the business and its prospects and clients. They will have a range of responsibilities including identifying customers. They will also support clients by assisting and educating them about our products and services.
Key responsibilities:
Engage with store customers to understand their need and offer personalized recommendations
Conduct product demonstrations and answer questions on tech specifications
Maintain up-to-date knowledge on products and promotions
Respond to customer queries promptly, accurately, and professionally
Stay abreast with online marketing trends and competitors
Expand customer reach across different social media forums
Provide ad-hoc support to sales and marketing, as needed
What we're looking for:
At least Senior Highschool Graduate
Career shifters with relevant technical support experience are encouraged to apply
Experience with consumer electronics or consumer technology, including but not limited to gadgets, smart-home devices, and mobile technology is an advantage
Experience as a Customer-Facing Sales Representative or Product Specialist is an advantage
Good English verbal and written communication skills
At least 30 WPM typing speed and has good chat etiquette
Must be adaptable to a flexible work schedule, 6 days per week
Willing to be assigned anywhere within Greater Metro Manila Area (e.g. Alabang, Makati, Taguig, Mandaluyong, Manila, North Edsa, San Juan, Manila etc.)
Schedule:
9:00 AM to 6:00 PM
12 NN to 9:00 PM
1:00 PM to 10:00 PM