Business Sales & Development Executive

Job Overview

Job Description

About SS London Construction Limited

SS London Construction Limited is a growing construction and property improvement company delivering a range of residential and commercial construction services, including renovations, refurbishments, property extensions, structural improvements, maintenance works, and general building projects.

The business has built a strong reputation through high-quality workmanship, customer satisfaction, repeat business, referrals, and a growing presence across online trade platforms such as Checkatrade and other lead-generation channels. As demand for services continues to increase, the company is seeking to strengthen its sales and customer engagement function to ensure enquiries are managed efficiently, opportunities are maximised, and long-term business growth is achieved.

To support this expansion, SS London Construction Limited is recruiting a Business Sales & Development Executive who will be responsible for developing new business opportunities, managing client enquiries, coordinating quotations and site visits, strengthening customer relationships, and driving the conversion of enquiries into secured construction contracts.

Role Overview

The Business Sales & Development Executive will serve as the primary point of contact for prospective customers, ensuring all enquiries are professionally managed from initial contact through to project award.

Working closely with the Director, the successful candidate will support sales growth by identifying opportunities, understanding customer requirements, coordinating project consultations, preparing quotations, undertaking follow-up activities, negotiating commercial terms, and maintaining an active pipeline of construction projects.

The role is essential in supporting the company's growth strategy, improving customer engagement, increasing conversion rates, and strengthening the overall sales process.

Key Responsibilities
Business Development & Sales
Identify, develop, and manage new business opportunities across residential and commercial construction sectors.
Respond to enquiries received through referrals, repeat customers, Checkatrade, social media platforms, online lead-generation websites, and direct enquiries.
Build and maintain a strong sales pipeline from initial enquiry through to contract award.
Conduct initial consultations to understand customer requirements, project scope, budgets, and timescales.
Promote the company's construction, refurbishment, extension, and renovation services to prospective customers.
Achieve agreed sales and conversion targets that support business growth objectives.
Identify opportunities for repeat business and additional services with existing customers.
Customer Relationship Management
Act as the primary point of contact for prospective and existing customers.
Build and maintain positive relationships with homeowners, landlords, developers, investors, and commercial customers.
Maintain regular communication with customers throughout the sales process.
Deliver a high standard of customer service and ensure professional handling of all enquiries.
Monitor customer satisfaction and identify opportunities to improve the customer experience.
Support long-term customer retention and referral generation.
Quotations, Proposals & Sales Conversion
Arrange and coordinate site visits between customers and the Director.
Gather project information, plans, photographs, and specifications required for quotations.
Prepare, issue, and monitor quotations, proposals, and tender submissions.
Follow up quotations and proposals through regular communication with customers.
Negotiate commercial terms and pricing where appropriate.
Support the successful conversion of enquiries into secured construction contracts.
Track outstanding quotations and identify opportunities requiring further engagement.
Marketing & Lead Generation
Assist with maintaining and improving the company's presence on Checkatrade and other lead-generation platforms.
Support marketing activities across online platforms, social media channels, and business directories.
Help promote company services through networking and customer engagement activities.
Assist in the development of project case studies, customer testimonials, and portfolio materials.
Research local development activity, planning applications, and construction opportunities.
Identify new lead-generation opportunities and market sectors.
Administration & CRM Management
Maintain accurate records of enquiries, quotations, customer communications, and sales activities.
Update CRM systems, customer databases, and sales tracking platforms.
Prepare correspondence, follow-up emails, meeting notes, and customer documentation.
Monitor enquiry volumes and ensure all opportunities are responded to promptly.
Produce weekly and monthly activity reports detailing lead generation, conversions, quotations issued, and contracts under negotiation.
Maintain organised records of customer interactions and project opportunities.
Internal Coordination & Project Support
Liaise with the Director regarding project requirements, customer expectations, and pricing structures.
Coordinate appointments, meetings, site visits, and project consultations.
Communicate with suppliers, contractors, and administrative personnel to gather information required for quotations.
Attend internal meetings to review live opportunities, quotes, and upcoming projects.
Ensure information is shared effectively between customers and operational teams.
Requirements
Essential
Previous experience in Business Development, Sales, Account Management, Customer Success, Construction Sales, or Client Relationship Management.
Strong communication, negotiation, and interpersonal skills.
Experience managing customer enquiries and converting opportunities into sales.
Excellent organisational and administrative capabilities.
Ability to build strong relationships with customers and stakeholders.
Strong attention to detail and ability to manage multiple projects simultaneously.
Experience maintaining CRM systems and sales records.
Proficiency in Microsoft Office applications.
Full UK driving licence.
Right to work in the United Kingdom.
Desirable
Experience within construction, property improvement, refurbishment, renovation, or building services sectors.
Experience preparing quotations, tenders, and project proposals.
Familiarity with Checkatrade and other online lead-generation platforms.
Knowledge of residential construction and renovation projects.
Experience coordinating site visits and customer consultations.
Understanding of construction sales processes and project lifecycles.
Why Join SS London Construction Limited?
Competitive salary of 38,000 - 42,000 per annum.
Join a growing construction business with a strong pipeline of enquiries and projects.
Play a key role in business development and customer acquisition.
Work directly with company leadership and contribute to strategic growth.
Opportunity to develop long-term customer relationships and commercial partnerships.
Career progression opportunities as the business continues to expand.
Supportive and entrepreneurial working environment.

If you are a proactive and customer-focused sales professional with a passion for business development and construction services, we would love to hear from you. Join SS London Construction Limited and play a key role in driving business growth and converting opportunities into successful construction projects.