Business Analyst & Consultant

Job Overview

Job Description

About DL Business Systems Ltd

DL Business Systems Ltd provides business systems consultancy, process improvement solutions, technology implementation support, and business transformation services to organisations seeking to improve efficiency, productivity, and operational performance.

The company works with businesses across multiple sectors, helping them analyse existing processes, identify operational challenges, implement business systems, optimise workflows, and achieve sustainable growth through technology-enabled solutions.

As demand for consultancy services and business systems support continues to grow, DL Business Systems Ltd is seeking a skilled Business Analyst & Consultant to support client engagements, business process reviews, requirements gathering, solution implementation, stakeholder management, and project delivery activities.

Role Overview

The Business Analyst & Consultant will be responsible for analysing client business requirements, identifying operational improvement opportunities, supporting system implementation projects, developing business solutions, and providing consultancy services to customers.

Working closely with clients, stakeholders, management teams, and technical specialists, the successful candidate will help organisations improve business performance through effective analysis, planning, and implementation of business systems and operational improvements.

This role plays a key part in supporting business growth, maintaining client satisfaction, and ensuring successful delivery of consultancy and systems-related projects.

Key Responsibilities
Business Analysis
Conduct detailed business analysis activities to understand client operations, objectives, processes, and challenges.
Gather, document, and analyse business requirements through workshops, interviews, meetings, and stakeholder consultations.
Map existing business processes and identify opportunities for improvement.
Prepare business requirement documents, process maps, workflow diagrams, and functional specifications.
Evaluate business systems and recommend improvements or alternative solutions.
Support gap analyses and business impact assessments.
Consultancy & Client Engagement
Provide professional consultancy services to clients on operational improvement and business systems implementation.
Develop practical recommendations that support client objectives and business performance.
Present findings, reports, and recommendations to clients and stakeholders.
Build strong working relationships with customers and project stakeholders.
Support customers throughout project delivery and implementation phases.
Conduct workshops, training sessions, and user engagement activities.
Business Systems & Process Improvement
Assist clients in implementing business systems and operational improvements.
Support system selection, implementation planning, testing, and deployment activities.
Analyse workflows and identify opportunities for automation and efficiency improvements.
Monitor the effectiveness of implemented solutions and recommend further enhancements.
Support digital transformation and business improvement initiatives.
Project Coordination & Delivery
Work with project teams to ensure business requirements are accurately translated into deliverable solutions.
Support project planning, scheduling, risk identification, and implementation activities.
Coordinate communication between stakeholders, users, and technical teams.
Monitor project progress and assist with issue resolution.
Ensure project documentation is maintained accurately and professionally.
Reporting & Documentation
Prepare business analysis reports, feasibility studies, recommendations, and project documentation.
Maintain records of client requirements, project updates, risks, and actions.
Produce management reports outlining progress, outcomes, and recommendations.
Ensure documentation complies with internal and client requirements.
Stakeholder Management
Engage effectively with clients, senior management teams, operational staff, and technical teams.
Facilitate meetings and workshops to gather requirements and review project progress.
Manage stakeholder expectations throughout project lifecycles.
Support change management activities associated with system and process improvements.
Requirements
Essential
Previous experience in Business Analysis, Business Consulting, Management Consulting, Systems Analysis, or a related role.
Strong analytical and problem-solving skills.
Experience gathering and documenting business requirements.
Ability to analyse business processes and develop improvement recommendations.
Strong report writing and documentation skills.
Excellent communication and stakeholder management abilities.
Experience working on business improvement or system implementation projects.
Strong organisational and project coordination skills.
Proficiency in Microsoft Office applications and business analysis tools.
Ability to work independently and collaboratively within project teams.
Right to work in the United Kingdom.
Desirable
Degree in Business Management, Information Systems, Business Analysis, Computing, or a related discipline.
Business Analysis certification (BCS, CBAP, PMI-PBA or similar).
Experience working with business management software, CRM systems, ERP systems, or workflow automation platforms.
Experience delivering consultancy services to external clients.
Knowledge of project management methodologies such as Agile or PRINCE2.
Experience supporting digital transformation initiatives.
Why Join DL Business Systems Ltd?
Competitive salary of 38,000 - 45,000 per annum.
Opportunity to work on a variety of business improvement and systems implementation projects.
Collaborate with clients across multiple industries.
Exposure to consultancy, technology, process improvement, and transformation initiatives.
Professional development and career progression opportunities.
Flexible and collaborative working environment.
Direct involvement in helping businesses improve performance and achieve growth objectives.

This role supports DL Business Systems Ltd's continued expansion by strengthening its consulting capability, improving client delivery capacity, supporting business systems projects, managing stakeholder requirements, and helping customers achieve operational efficiency through effective business analysis and consultancy services.