Client Engagement Partner - IT Manufacturing, Retail & Services - R013

Job Overview

Job Description

As a Client Engagement Partner, you’ll play a key role in the success of your customers by sourcing, managing, and growing a select client cluster and positioning Hitachi Digital Services as a Strategic Digital Technology Services partner of choice, identifying opportunities and avenues to sell new consulting service offerings and solutions.

Your expertise in the IT industry means you’ll be adept at establishing and managing client relationships with key decision makers and building trust by understanding your client's business goals to deliver successful outcomes.

With your exemplary account management, and professional/technology services experience, along with a deep understanding of the core areas that we operate in (Cloud, Data, IT/OT, IoT, & Managed Services), you’ll be able to work with cross-functional teams to ensure your client’s goals are being achieved through first-class service delivery.

You’ll be responsible for:

Contributing to new business development efforts in new clients and facilitating those offerings.
Driving the sales cycle including opportunity identification, scoping, proposal development, Statement of Work production and contracting.
Understanding Hitachi Digital Services and offerings and identifying matching client needs.
Overall account management to include work quality and customer satisfaction, collaborating with service delivery leadership to deliver solutions & services.
Bringing relevant industry expertise to our clients.
Account P&L.

What you’ll bring:

At least 10+ years of experience in a client-facing Account Manager/ sales role in IT professional services .
Demonstrated expertise and a strong network within the IT industry.
A strong background in IT services sales environments.
Excellent communication skills with the ability to communicate effectively along vertical and horizontal planes internally and within client organizations.
Detail-oriented and able to manage and maintain all facets of complex assignments.