Wellness operations assistant

Job Overview

Job Description

advocate for their patients in healthcare or social service environments. They are responsible for the wellbeing of their clients and guide them through the processes
Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with medical team throughout the entire case management process
Requirements and skills

Proven working experience in case management, including as a Nurse, Medical, Mental Health Care Manager or a related job
Excellent knowledge of case management principles, healthcare management and reimbursement
Previous experience with psychological aspects of care
Effective communication skills
Excellent organisational and time management skills
Familiarity with professional and technical emerging knowledge
Problem solving skills and ability to multi-task
Compassionate with teamwork skills