Job Description
Work Arrangements
• Work Location: Inoza Tower, 40th Street, BGC, Taguig City
• Work Shift:
o US SUPPORT: Wednesday to Sunday / Monday to Friday
9:00 AM 6:00 PM / 10:00 AM 7:00 AM MNL
o INTERNATIONAL SUPPORT: 3:00 PM - 12:00 AM MNL
• Work Set-up:
o Hybrid Set up (Three (3) days RTO and Two (2) days WFH
o Full-Time
Job Summary
Leads and manages the daily operational execution and deliverables of the
human resources shared function, with a focus on the employment life cycle, including talent attraction, hiring, development, retention, HRIS/data management, and offboarding processes. Ensure high-quality, efficient service delivery while fostering team engagement and performance.
Collaborate with key stakeholders to enhance the overall employee experience, maintain strict confidentiality, and support the achievement of organizational goals. Additionally, handles individual and ad hoc tasks related to talent, onboarding, and data management administration to drive operational efficiency and effectiveness.
Qualifications
Required:
• Bachelor’s degree in human resource management, Psychology, or any related
course.
• Minimum of 3 years of experience in:
o People management
o HR management
o End-to-end employee lifecycle
o Ticket management
o Direct handling of international candidates
o Shared services environment
• Experience leading a team in a shared services industry serving global
business/shared services.
• In-depth knowledge and experience in Talent/Onboarding and employment Life
Cycle Data Management.
• Expert of HR processes, systems, and tools within the various stages of the
employee lifecycle.
• Has proven skills in managing, understanding, and execution of ATS/Hiring/ERP
systems and tools, database functionality, and reporting
• Knowledge and understanding of performance and quality metrics, goals, and
service level implementation and assessment.
• Experience working in a multicultural environment and experience in a shared
services environment is an advantage
• Demonstrated ability to manage stakeholder relationships across diverse
geographies/locations and business area
• Extensive Experience in start up, growing and fast paced organization is highly
desirable.
• Flexibility and willingness to cover CET/AEST, whenever applicable
Benefits
• Sign-on Bonus: PHP 15,000 upon hiring
• Day 1 HMO +1 free dependent after 1 year
• Group Life Insurance
• 10 Leave Credits (20 Leave Credits after 1 year)
• Government Mandated Benefits
• Anniversary Bonus (can be received up to 200% of basic salary)
• 13th Month Pay
• Holiday Pay
• OT Pay
• 10% Night Differential
• Full Equipment: Laptop, Additional Monitor, Headset, Mouse