Sales And Service Engineer

Job Overview

Job Description

We are seeking a dynamic and technically driven Sales & Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities, deliver technical presentations, and provide hands - on post - sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities :-

Sales & Business Development

1.) Lead Generation :- Identify and develop new business opportunities across target industries
2.) Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
3.) Proposal Management :- Prepare techno-commercial proposals, cost estimates, and tender documents
4.) Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support
1.) Installation & Commissioning :- Perform on-site installation, configuration, and calibration of equipment
2.) Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
3.) Customer Training :- Educate client staff on proper equipment usage, safety procedures, and basic maintenance
4.) Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

1.) Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
2.) Experience :- 1-2 years of proven experience in technical sales and field service
3.) Technical Skills :- Deep understanding of relevant product lines, ability to read schematics / technical drawings, and proficiency with digital tools like CRM software
4.) Soft Skills :- Excellent communication, negotiation, and problem -solving abilities
5.) Requirements :- Willingness to travel frequently to client sites within the assigned territory