Business Sales Executive

Job Overview

Job Description

About FIT SPACE WARDROBES AND KITCHENS LTD

FIT SPACE WARDROBES AND KITCHENS LTD is a growing interiors and home improvement business specialising in bespoke fitted wardrobes, fitted kitchens, and custom interior storage solutions for residential clients across London and surrounding areas.

The company provides a comprehensive project management service, including client consultation, project planning, 3D design visualisation, supplier coordination, and professional installation. While the business does not manufacture furniture directly, it delivers end-to-end project solutions by working closely with trusted external suppliers and managing high-quality installation services through its London-based fitting team.

The business operates through a hybrid model that combines UK-based operational delivery with overseas design and marketing support. Detailed 3D design concepts and visualisations are produced by the company's in-house design team, enabling clients to clearly visualise their projects before installation begins.

As business demand continues to increase, the company has identified a growing need to strengthen its commercial and customer acquisition functions. To support continued expansion, FIT SPACE WARDROBES AND KITCHENS LTD is seeking an experienced Business Sales Executive to drive sales growth, improve client acquisition, support project conversion, strengthen supplier relationships, coordinate marketing activity, and ensure a seamless customer journey from initial enquiry through to project completion.

Role Overview

The Business Sales Executive will play a key role in supporting the company's growth strategy by generating new business opportunities, conducting client consultations, managing quotations, coordinating sales campaigns, overseeing customer onboarding, and strengthening relationships with clients, suppliers, and project stakeholders.

This role is critical to increasing project capacity, improving sales conversion rates, supporting operational planning, and ensuring smooth coordination between clients, suppliers, designers, and installation teams.

The successful candidate will work closely with the Directors, design team, suppliers, and installation teams to develop new business opportunities and deliver an exceptional customer experience throughout the project lifecycle.

Key Responsibilities

Business Development & Sales
Generate and qualify new business opportunities for fitted wardrobes, fitted kitchens, and bespoke interior projects.
Manage the complete sales process from initial enquiry through to contract agreement and project commencement.
Develop and maintain a strong pipeline of prospective clients through networking, referrals, website enquiries, and marketing campaigns.
Conduct consultations with prospective customers to identify their requirements and project objectives.
Achieve agreed sales and revenue targets.
Follow up quotations and proposals to maximise conversion rates.
Client Consultation & Relationship Management
Build and maintain strong relationships with prospective and existing clients.
Conduct client meetings to understand project requirements and provide suitable recommendations.
Act as a key point of contact throughout the customer journey.
Support client onboarding processes and ensure all relevant project information is captured accurately.
Provide exceptional customer service and maintain regular communication throughout project delivery.
Encourage repeat business and client referrals through effective relationship management.
Quotations, Site Visits & Project Coordination
Attend client properties to carry out site visits, measurements, and project assessments where required.
Gather information required to prepare accurate quotations and project proposals.
Work closely with design teams to ensure project concepts align with customer requirements.
Support project planning and scheduling activities.
Liaise with installation teams regarding project requirements and timelines.
Assist with project progression from quotation stage through to completion.
Marketing, Campaigns & Lead Generation
Coordinate business development initiatives and sales campaigns with company Directors.
Support outreach activities aimed at generating new customer enquiries.
Work alongside the marketing team to maximise lead generation opportunities.
Assist in promoting company services through digital marketing activities, social media engagement, and customer referral initiatives.
Monitor campaign performance and identify opportunities for improving lead conversion.
Supplier & Stakeholder Management
Develop and maintain productive relationships with suppliers and service partners.
Coordinate with suppliers regarding product availability, delivery schedules, and project requirements.
Ensure efficient communication between suppliers, designers, installation teams, and clients.
Support supplier performance monitoring and relationship management activities.
Assist with sourcing new supplier partnerships where required.
Operational Support & Reporting
Maintain accurate CRM records, customer databases, quotations, and sales reports.
Track client enquiries, project progress, and business development activities.
Produce regular reports on sales performance, lead generation, customer acquisition, and conversion rates.
Support workflow coordination between the design team, suppliers, and installation teams.
Contribute to the continuous improvement of customer onboarding and sales processes.

Requirements

Essential

Previous experience in Sales, Business Development, Account Management, Customer Success, or Client Relationship Management.
Experience managing customer enquiries and converting leads into sales opportunities.
Strong communication, negotiation, and relationship-building skills.
Experience conducting client consultations and commercial discussions.
Excellent organisational and project coordination abilities.
Commercial awareness and a results-driven approach.
Ability to work independently and manage multiple projects simultaneously.
Proficiency in Microsoft Office applications and CRM systems.
Full UK driving licence.
Right to work in the United Kingdom.

Desirable

Experience within fitted furniture, kitchens, bedrooms, home improvements, interiors, construction, or property-related sectors.
Experience preparing quotations and project proposals.
Knowledge of interior design, fitted furniture solutions, or renovation projects.
Familiarity with 3D design visualisation processes.
Experience working with suppliers, contractors, and project delivery teams.
Understanding of digital marketing and lead generation activities.

Why Join FIT SPACE WARDROBES AND KITCHENS LTD?

Competitive salary of 36,700 - 42,000 per annum.
Join a growing and ambitious interiors business with strong expansion plans.
Be part of a business delivering bespoke fitted wardrobe and kitchen solutions across London.
Work closely with Directors and contribute directly to business growth.
Exposure to sales, project coordination, design consultation, supplier management, and client relationship functions.
Opportunity to play a key role in enhancing customer experience and driving commercial success.
Excellent opportunities for professional development and career progression.

If you are a motivated and customer-focused sales professional with a passion for business development, relationship management, and project coordination, we would love to hear from you. Join FIT SPACE WARDROBES AND KITCHENS LTD and play a key role in supporting the company's continued growth and success.