Virtual Event & Occasion Planner

Job Overview

Job Description

High Energy • People Driven • Travel Inspired

This beginner friendly role is ideal for someone who enjoys engaging with others, loves chatting about destinations and experiences, and wants the freedom to work from home or anywhere with a reliable internet connection. No previous background is needed. What truly counts is enthusiasm, curiosity, and a desire to grow.

Role Overview

As a Remote Customer Service Coordinator, you’ll assist clients as they plan vacations, cruises, and special trips. You’ll walk travelers through their options, answer questions, and offer supportive guidance from their first inquiry all the way to confirming their booking. Your confidence will build naturally as you gain hands on experience.

Key Responsibilities

Deliver warm, friendly customer support through phone, email, and messaging

Help clients select and reserve travel options including cruises, resorts, flights, and vacation packages

Review itineraries, payment timelines, and travel documents with customers

Research destinations, deals, and travel choices that fit client preferences

Resolve simple booking or account concerns

Keep communication clear and consistent throughout the planning process

Use travel platforms, booking tools, and customer service best practices

Why You’ll Enjoy This Role

Daily conversations about travel, destinations, and exciting adventures

Work remotely from home, a coffee shop, or even while traveling

Every client brings a new story and a new trip to design

Become the trusted person who helps others create unforgettable memories

Join a positive, supportive, travel loving team that celebrates your progress

What You Bring

A positive, upbeat, people first attitude

Strong communication skills with a warm, professional approach

Basic computer knowledge and comfort learning new systems

Solid organization and attention to detail

A genuine passion for travel and helping others

No prior experience required

Perks & Benefits

Fully remote position with flexible scheduling

Perfect for entry level applicants

Access to travel discounts, perks, and industry opportunities

Competitive commission structure