Customer Service Representative

Job Overview

Job Description

We're looking for motivated and customer-oriented individuals to join our Life Insurance Account as a Customer Service Representative. If you have at least one year of BPO experience and enjoy helping customers, this is a great opportunity to build your career in the insurance industry.

Responsibilities:
-Handle inbound customer inquiries regarding life insurance products and services.
-Assist clients with policy information, billing concerns, claims status, and account updates.
-Resolve customer concerns professionally and efficiently.
-Maintain accurate records of customer interactions.
-Deliver excellent customer service while meeting quality and performance standards.

Qualification
-At least a Senior High School Graduate
-Minimum of 1 year BPO experience
-Good English communication skills
-Willing to work onsite in Alabang
-Willing to work on a Day Shift