Customer Service Representative

Job Overview

Job Description

We're looking for experienced Customer Service Representatives to join our B2B Collections Account. If you have a background in business-to-business collections or collections under an order-to-cash process, this is your opportunity to grow your career with a competitive salary and a supportive work environment.

Key Responsibilities:
- Contact business clients regarding outstanding balances and payment arrangements.
- Handle collections activities while maintaining strong customer relationships.
- Resolve billing concerns and payment inquiries professionally.
- Monitor accounts and ensure timely collection of payments.
- Update customer records and maintain accurate documentation.

Qualification:
- At least 2nd Year College Completed
- Minimum of 1 year Collections experience
- Experience in Collections under Order-to-Cash (O2C) is an advantage
- Strong communication and negotiation skills
- Willing to work onsite in Alabang
- Willing to work on a Night Shift