Customer Service Representative

Job Overview

Job Description

We are looking for motivated and customer-focused Customer Service Representatives to join our US Healthcare Voice Account. In this role, you will assist members, patients, and healthcare providers by answering inquiries related to health insurance benefits, eligibility, claims, billing, authorizations, and provider information. You will resolve customer concerns, provide accurate information, and deliver exceptional service through inbound and outbound voice calls while ensuring compliance with company policies and healthcare regulations.