Business Development Manager

Job Overview

Job Description

Stellar Facilities Management
Business Development Manager

Full Time Role
Salary: $95,000 plus Superannuation
Suite 1117/401 Docklands Drive, Docklands VIC 3008

Overview
The Business Development Manager supports the commercial growth and market expansion of Stellar Facilities Management Pty Ltd by leading business development initiatives, sales planning, client relationship management, marketing coordination, and revenue generation activities across the company’s integrated facilities management operations.
The role requires the application of strategic sales, marketing, and business development competencies within a facilities management environment, including directing sales growth initiatives, developing client acquisition and retention strategies, promoting the company’s services, strengthening brand positioning, and supporting the commercial performance and reputation of the organisation.

Key Responsibilities
• Develop and implement business development, sales, and marketing strategies to support revenue growth and increase market share across Stellar Facilities Management’s service offerings.
• Identify and pursue new business opportunities, including facilities management contracts, cleaning services, maintenance solutions, property support services, and integrated workplace solutions.
• Build and maintain strong relationships with commercial clients, property managers, strata managers, corporate organisations, and other stakeholders to support long-term customer retention and business growth.
• Prepare and manage sales proposals, service presentations, tender submissions, quotations, and contract negotiations in accordance with company objectives and client requirements.
• Monitor market trends, competitor activities, client demands, and industry developments to identify opportunities for expansion and service improvement.
• Coordinate and support marketing activities designed to promote Stellar Facilities Management’s services, strengthen brand positioning, and increase client engagement across target markets.
• Assist in developing and implementing strategies to enhance brand image, customer loyalty, and the overall reputation of the business within the facilities management sector.
• Analyse sales performance, revenue trends, client acquisition data, and service profitability to support management decision-making and commercial planning.
• Prepare regular business development reports, sales forecasts, pipeline updates, and performance summaries for senior management review.
• Collaborate with operational and service delivery teams to ensure client expectations, contract obligations, and service standards are achieved consistently.
• Support the development and maintenance of pricing strategies, service packages, and commercial agreements to improve competitiveness and profitability.
• Participate in networking events, industry meetings, business forums, and client presentations to promote the company’s services and expand professional networks.
• Maintain accurate customer records, sales documentation, contract files, and reporting data using CRM systems and business reporting tools.
• Assist in reviewing customer feedback, service performance outcomes, and client satisfaction levels to identify continuous improvement opportunities.
• Liaise with suppliers, contractors, external stakeholders, and internal departments regarding business development activities, service coordination, and commercial matters.
• Ensure all sales and marketing activities are conducted in accordance with company policies, contractual obligations, and relevant legislative and regulatory requirements.

Job Requirements:
• Bachelor degree or higher qualification in Business, Marketing, Management, Commerce, Hospitality Management, or a related field.
• Demonstrated experience in business development, sales, marketing, and client relationship management within facilities management, property services, hospitality, or a related industry.
• Strong ability to build and maintain relationships with clients, Owners Corporations (OC), contractors, suppliers, and key stakeholders.
• Experience in identifying business opportunities, preparing proposals, supporting contract negotiations, and contributing to business growth and client retention.
• Sound communication, negotiation, stakeholder management, and customer service skills.
• Ability to support sales and marketing activities, including customer engagement, service promotion, and market development initiatives.
• Strong organisational, analytical, and reporting skills, with the ability to manage multiple client accounts and business development activities.
• Competency in using CRM systems, business software, and reporting tools to maintain accurate client and sales records.
• Ability to work collaboratively with management, operational teams, and contractors to support service delivery and client satisfaction.
• Understanding of commercial operations, workplace compliance requirements, and professional standards relevant to facilities management services.

How to apply:

Applications open on 11 June 2026 and close on 11 July 2026
Please send your CV to . Please include the job role title in your email.