Customer Services

Job Overview

Job Description

Responsibilities includes but not limited to:
• Customer & External Sales Support.
• Receiving orders from customers by telephone and e-mail.
• Processing of orders and following up to ensure timely delivery.
• Assist customers and resolve customer queries.
• Provide an internal support function to external sales representatives.
• Checking and following up on outstanding back orders.
• General office duties.
• Liaising with the warehouse and dispatch regarding deliveries.
• Attending all necessary meetings.
Qualifications
• Grade 12 (Matric)
• 1-2 years’ experience within an Sales or Internal sales environment. Experience within the electrical motors industry will be an advantage.
• Must be PC literate with working knowledge of Microsoft Office.
• Accounting Literacy.
Requirements
• Service orientated.
• Excellent communication skills, proficient in the English Language Written and Oral, must be able to legibly read and write reports.
• Eagerness to learn about our products.
• Must be able to work under pressure and meet deadlines to ensure customer commitments are met.
• Strong motivational and interpersonal skills.
• Strong Administration skills.
• Responsive
• Ethical
• Reliable
• Accurate
• Proven track record.
• Works well under pressure.
• Own transport to & from work