Billing Associate

Job Overview

Job Description

Prepare and issue invoices, billing statements, and other billing documents accurately and on time.
Verify billing data, service records, contracts, and supporting documents before invoice processing.
Monitor outstanding invoices and follow up on pending payments as needed.
Maintain accurate billing records and customer account information.
Respond to customer inquiries regarding invoices, charges, payments, and account balances.
Coordinate with Finance, Accounting, Sales, and Operations teams to resolve billing discrepancies.
Assist in reconciling billing records and generating billing reports.
Ensure compliance with company policies and billing procedures.
Support month-end and year-end billing activities.
Perform other administrative and clerical duties related to billing operations.