TELECALLER

Job Overview

Job Description

Make outbound calls to prospective customers.
Handle inbound customer inquiries and provide accurate information.
Explain products, services, and promotional offers.
Generate leads and schedule appointments for the sales team.
Follow up with customers regarding their interest and requirements.
Maintain and update customer records in the database.
Achieve daily, weekly, and monthly calling targets.
Resolve customer concerns and escalate issues when necessary.
Prepare call reports and maintain activity logs.