French speaking Lodge Receptionist

Job Overview

Job Description

WE’RE HIRING FRENCH SPEAKING RECEPTIONIST
Pongola, KZN Luxury Safari Lodge

A luxury safari lodge in Pongola, KZN is looking for an experienced and passionate Receptionist to join their Front of House team and deliver exceptional guest experiences in a world-class wildlife environment.

Key Responsibilities:
• Welcome guests and ensure seamless arrivals and departures
• Deliver personalised guest service throughout the guest journey
• Handle guest enquiries
• Manage reservations, guest information and daily operational reports
• Coordinate effectively with all lodge departments
• Maintain reception standards, administration and guest confidentiality
• Ensure smooth Front Office operations and service excellence

Requirements:
MUST SPEAK FRENCH
• Previous hospitality, reception or guest relations experience essential
• Luxury lodge / hotel experience
• Computer literate with experience using reservation / property management systems
• Strong communication and guest relations skills
• Professional presentation and attention to detail
• Able to work shifts, weekends and public holidays

Work Environment:
• Luxury safari lodge setting
• Remote location
• Team-focused environment
• Wildlife interaction and outdoor exposure

If you have a passion for hospitality, guest service excellence, and creating memorable safari experiences, we would love to hear from you.