Front Desk Receptionist

Job Overview

Job Description

Muscle Health Massage Therapy is a growing multidisciplinary wellness clinic offering massage therapy, physiotherapy, chiropractic care, osteopathy, and acupuncture. We are currently looking for a friendly, organized, and professional Front Desk Receptionist to join our team.
As the first point of contact for our clients, you will play a key role in creating a welcoming experience while helping ensure smooth daily clinic operations.
Position Details:
Required Work Days: Friday, Saturday, and Sunday
Hours: Flexible based on clinic schedule
Opportunity for growth into a full-time position
Responsibilities:
Welcome clients and provide excellent customer service
Answer phone calls, emails, and appointment inquiries
Schedule, confirm, and manage appointments
Client check-in and check-out
Process payments and issue receipts
Assist with direct billing and insurance claims (training available)
Maintain accurate client records and confidentiality
Coordinate with therapists and clinic staff
Keep reception and waiting area organized and professional
Support daily administrative tasks
Qualifications:
Previous reception or customer service experience preferred
Healthcare or wellness clinic experience is an asset
Strong communication and interpersonal skills
Organized, detail-oriented, and able to multitask
Comfortable with computers, booking software, email, and phone systems
Professional, reliable, and friendly attitude
Knowledge of direct billing is an asset (not required)
What We Offer:
Supportive and positive work environment
Competitive pay based on experience
Opportunity to grow with a multidisciplinary health clinic
Possibility to transition into a full-time role
Ideal Candidate:
We are looking for someone who is professional, dependable, friendly, and passionate about helping people. Weekend availability is required, and flexibility for future full-time work is preferred.
To Apply:
Please send your resume to