Transport Planner (Logistics/3PL)

Job Overview

Job Description

About the Role

We have partnered with a Sydney-based logistics company that is consistent and committed in the warehousing and distribution industry. You will be part of a highly experienced, flexible and extensively trained team that delivers a personalised approach to transportation services anywhere in the world.

As a Transport Planner, you will manage day-to-day transport operations across multiple carriers. You will play a key role in ensuring timely deliveries, resolving transport issues, and maintaining strong relationships with both internal and external stakeholders. You will also be responsible for cost control, reporting, and ensuring data accuracy across transport systems. This role is ideal for someone who thrives in a fast-paced environment with advanced Excel skills for data management and analysis.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do 'To be a part of transformation, one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision 'to transform through connection'. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on:

Transport Coordination & Issue Resolution

Coordinate daily transport activities across multiple carriers to ensure smooth operations
Act as the main point of contact for resolving delivery issues, delays, and exceptions
Proactively follow up with carriers to ensure on-time deliveries

Stakeholder Management

Build and maintain strong relationships with carriers, customers, and internal stakeholders
Provide timely updates on delivery status and manage expectations effectively
Invoice Review & Cost Control

Review and validate transport invoices, ensuring billing accuracy and cost efficiency
Identify discrepancies between quoted and actual charges and take corrective actions
Prepare and issue transport quotes to customers

Reporting & Performance Monitoring

Run and analyse transport reports to monitor performance and delivery status
Track key KPIs such as on-time delivery, delivery exceptions, and ETA adherence
Highlight gaps between actual delivery timelines and contracted ETAs

What we're looking for:

At least 1 year work experience in transport, logistics, or 3PL operations.
Strong understanding of carrier management and delivery processes (reviewing freight invoices and identifying discrepancies).
Proficiency in transport systems Transportation Management System(TMS) and Warehouse Management System (WMS) and reporting tools
Advanced Excel Skills is required for data analysis, reporting, and formula creation.
Strong organizational skills with the ability to prioritize tasks effectively.
Detail-oriented with a high level of accuracy in data entry and document handling.
Excellent communication and stakeholder management skills

Ability to thrive in a fast-paced, deadline-driven environment

Proactive and solution-oriented mindset

Job Type: Full-time, Day Shift

Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City

Hybrid (Makati Office): 901-C, 9th Floor, Vicente Madrigal Building, 6793 Ayala Avenue, Makati City, Philippines