Customer service representatives
Job Overview
Location
Lagos
Job Type
Full Time
Date Posted
2 days ago
Job Description
Helps Resolve customer complaints and troubleshoot technical or service issues.
* Respond to inquiries via phone, email, chat, or social media.
* Process orders, returns, and account updates accurately.
* Maintain detailed records of all customer interactions in CRM software.
* Escalate complex problems to the appropriate internal departments.
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