Cleaning Services Manager

Job Overview

Job Description

About Us

Yoho Cleaning Ltd is a growing professional cleaning company based in Southampton, delivering reliable commercial and domestic cleaning services. As part of our expansion, we are seeking an experienced Cleaning Services Manager to oversee operations, manage staff, and ensure high service standards across all contracts.

Key Responsibilities
-Manage day-to-day cleaning operations across client sites.
-Supervise cleaning staff, manage rotas, attendance, and performance.
-Ensure service delivery meets agreed standards and client expectations.
-Conduct site inspections and quality audits.
-Manage cleaning supplies, equipment, and stock control.
-Ensure compliance with health & safety regulations and company procedures.
-Handle client enquiries, feedback, and service improvements.
-Support budgeting, cost control, and operational planning.
-Assist with onboarding new contracts and staff training.

Requirements
0Previous experience in cleaning or facilities management.
-Strong people-management and organisational skills.
-Good understanding of health & safety and operational compliance.
-Ability to manage multiple sites and priorities.
-Strong communication and problem-solving abilities.