Full-time Travel Consultant

Job Overview

Job Description

2nd Chance Travels
Office 9/17-19 Miles St, Mulgrave VIC 3170

Position Title: Full-time Travel Consultant
Salary: A$ 78,000 + Superannuation

2nd Chance Travels is an established, full-service Travel Management Company with offices and operational partners across Australia, Dubai (UAE), Italy and Sri Lanka. We specialize in corporate and VIP travel, airline ticketing, customised itineraries, group travel and end-to-end travel solutions for a diverse international client base.

Our global footprint allows us to deliver seamless, time-sensitive travel support across multiple regions and time zones. We are known for our personalised service, strong supplier relationships and deep industry expertise.

We are now seeking an experienced Travel Consultant to join our Melbourne office and work closely with our international teams.

Tasks include:
• Design and deliver complex domestic and international itineraries
• Book flights, accommodation, car hire and ancillary travel services
• Provide expert airfare advice, fare construction and ticketing support
• Handle itinerary changes, reissues, cancellations and service recovery
• Liaise with airlines, suppliers and international offices to ensure seamless delivery
• Manage group travel bookings (highly regarded)
• Deliver professional service via phone and email in a fast-paced environment
• Maintain accurate booking records and client documentation

Skill level required:
• Minimum Diploma in Tourism or related field
• Minimum 1 year of experience as a travel consultant
• Strong understanding of airfares, ticketing rules and routings
• Confident using Galileo or Amadeus
• Proven experience handling clients
• Experience working with international teams or offshore offices (advantageous)
• Group travel experience highly regarded
• Self-ticketing experience preferred
• Excellent communication, customer service and conflict management skills
• Professional, detail-oriented and client-focused
• Reliable, self-motivated and a strong team player

Applications open on 30 January 2026 and close on 1 March 2026.

Please send your CV to . Please include the job role title in your email.