Patient Care Coordinator

Job Overview

Job Description

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.

Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)

Qualifications:

- Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level

- We accept fresh graduates or candidates with experience in any local or international voice account

- Good communication skills, both written and oral

- Passionate about customer service and patient satisfaction

- Ability to handle calls

- Must be willing to work on a shifting schedule

- Willing to work on-site in Taguig City

Responsibilities:

- Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes

- Generate patient letters / reports

- Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit

- Adhere to all HIPAA guidelines and policies

Benefits:

- Company events

- Employee discount

- Health insurance

- Life insurance

- Paid training

- Promotion to permanent employee

- Company Christmas gift