Job Description
Key Duties of a Tim Hortons Restaurant Manager:
1. Team Leadership & Training
Hire, train, and schedule team members.
Conduct performance evaluations and provide coaching.
Lead by example in customer service and work ethic.
2. Customer Service & Quality Assurance
Ensure every guest receives prompt and friendly service.
Handle customer complaints professionally and efficiently.
Monitor product quality, food preparation, and cleanliness.
3. Operations & Compliance
Oversee store opening and closing procedures.
Ensure compliance with health, safety, and food handling regulations.
Maintain proper inventory levels and order supplies.
4. Financial Management
Manage budgets and control labor and food costs.
Prepare daily sales reports and analyze performance metrics.
Work toward hitting sales targets and profitability goals.
5. Marketing & Community Engagement
Implement local marketing strategies or promotions.
Engage with the community to enhance the restaurant's presence.
Skills and Qualities Needed:
Strong leadership and interpersonal skills
Time management and multitasking ability
Experience in food service or hospitality
Benefits: Medical and dental
Full Time: Guaranteed 40 hours weekly
Please contact Lori MacIsaac at to apply