E Commerce Manager and Specialist

Job Overview

Job Description

Role Description

We are looking for an experienced E-Commerce Manager & Specialist Integration Process to manage end-to-end integration of marketplaces, websites, ERP systems, logistics, and payment gateways. The role requires strong coordination with internal tech teams and external partners to ensure smooth data flow, order processing, inventory sync, and operational efficiency across all e-commerce platforms.

Key Responsibilities

Integration & Technical Coordination

Manage integration of e-commerce platforms (Amazon, Flipkart, Meesho, Myntra, Shopify, WooCommerce, Magento) with ERP/OMS/WMS systems
Coordinate with tech, product, and third-party integration partners (API-based tools, connectors, middleware)Ensure seamless sync of orders, inventory, pricing, invoices, and returns, Troubleshoot integration issues related to order failures, stock mismatch, and data delays
Oversee day-to-day marketplace operations post-integration
Ensure correct product mapping (SKU, HSN, GST, pricing, variants)
Monitor SLAs, order TAT, cancellation, RTO, and return workflows
Manage catalog onboarding and bulk uploads during integrations
Design and improve SOPs for e-commerce integrations and operations
Identify opportunities for automation to reduce manual intervention
Ensure compliance with marketplace and GST requirements
Act as a bridge between business, tech, operations, finance, and logistics teams
Coordinate with logistics partners for shipment and return integrations
Work closely with finance for reconciliation, settlements, and invoicing flows

Required Skills & Qualifications

Bachelor’s degree in Business, IT, Operations, or related fieldStrong understanding of e-commerce integration architecture (API, ERP, OMS, WMS)Hands-on experience with Shopify, marketplaces, and ERP integrations, Knowledge of GST, invoicing, settlement cycles, and returns processExcellent coordination, documentation, and problem-solving skills

Preferred Skills

Experience in SaaS or ERP-based e-commerce solutionsBasic understanding of APIs, webhooks, and data flowsStartup experience is a plus

LEVEL OF EXPERTISE

API Integration - 5 Years
Payment Gateway Integration - 5 Years
ERP integrations - 5 Years
ERP-based e-commerce solutions - 4 Years
SaaS-based e-commerce solutions - 4 Years
Ecommerce Platform Management - 5 Years

What We Offer

Opportunity to work on scalable integration projects
High ownership and decision-making exposureGrowth-oriented work environment