Job Description
Start Your Career with Ibex Davao!
Ibex Davao City is now hiring individuals who want a stable job, long-term career growth, and professional experience in Mindanao. This opportunity is open to newbies and experienced applicants who are ready to grow with a global BPO company known for its strong training and supportive work culture.
Career Growth Opportunity (2025 Expansion)
With continuous account growth, applicants who join early will have strong opportunities to move into roles such as Subject Matter Expert, Team Leader, Quality Analyst, or Trainer. Ibex values performance, commitment, and consistency.
Simplified Hiring Process
Due to active hiring needs, the recruitment process is currently faster and more flexible, allowing qualified applicants to move quickly toward onboarding and paid training.
Why Choose Ibex Davao?
Accepts Senior High School graduates with or without BPO experience
Health insurance coverage starts on Day 1
Onsite roles with possible work-from-home or hybrid options (account-dependent)
Paid training with continuous coaching and mentoring
Supportive leaders and a people-focused work culture
Employee engagement activities and exclusive company perks
Location Advantage Davao City
• Accessible from Downtown Davao, Buhangin, Toril, Panacan, and nearby areas
• Multiple public transportation options
• Less congestion compared to Metro Manila
• Near malls, restaurants, cafés, banks, and commercial areas
• Ideal for applicants who want career growth without leaving Mindanao
Job Description
As a Customer Support Associate, you will:
• Handle customer inquiries, concerns, and requests via phone or digital platforms
• Provide accurate and professional customer support based on training and guidelines
• Properly document customer interactions in internal systems
• Meet quality, productivity, and customer satisfaction standards
• Participate in coaching sessions and continuous skills development
• Work collaboratively with teammates and team leaders to achieve team goals
No call center experience required full training is provided.
Who Can Apply?
Minimum Qualifications:
• 18 years old and above
• High School or Senior High School graduate
• Willing to learn and communicate clearly
• Basic computer skills
• Willing to work onsite in Davao City
️ Interview Options
Virtual (Zoom) interviews available for selected applicants
Faster processing during active hiring periods
Benefits & Rewards
• 13th Month Pay
• Overtime pay and performance incentives
• Clear promotion pathways and internal mobility
• Company events, rewards, and employee discounts
Apply Now and Grow with Ibex Davao!
Build a long-term BPO career in Davao City with strong growth opportunities and a supportive work environment.
Limited slots available apply today and secure your opportunity!