Job Description
Start Your Career with Ibex Silver City, Pasig!
Ibex Silver City, Pasig is now hiring individuals who want a stable job, long-term career growth, and professional experience in a prime Ortigas Pasig business location. This opportunity is open to newbies and experienced applicants who are ready to grow with a global BPO company known for strong training and a supportive culture.
Career Growth Opportunity (2025 Expansion)
As accounts continue to expand, applicants who join early will have strong opportunities to move into roles such as Subject Matter Expert, Team Leader, Quality Analyst, or Trainer. Ibex values performance, commitment, and consistency.
Simplified Hiring Process
Due to active hiring needs, the recruitment process is currently faster and more flexible, allowing qualified applicants to proceed quickly toward onboarding and paid training.
Why Choose Ibex Silver City?
Accepts Senior High School graduates with or without BPO experience
Health insurance coverage starts on Day 1
Onsite roles with possible hybrid or work-from-home options (account-dependent)
Paid training with continuous coaching and mentoring
Supportive leaders and a people-focused work culture
Employee engagement activities and exclusive company perks
Location Advantage Silver City, Pasig
• Strategically located near Ortigas Center
• Easy access from Pasig, Mandaluyong, Quezon City, Cainta, and nearby areas
• Multiple public transportation options (jeepneys, buses, UV Express)
• Near malls, restaurants, cafés, banks, and commercial establishments
• Ideal for applicants seeking career growth with easier daily commute
Job Description
As a Customer Support Associate, you will:
• Handle customer inquiries, concerns, and service requests via phone or digital channels
• Provide accurate and professional customer support based on training and company guidelines
• Properly document customer interactions in internal systems
• Meet quality, productivity, and customer satisfaction standards
• Participate in coaching sessions and continuous skills development
• Work closely with teammates and team leaders to achieve team goals
No call center experience required full training is provided.
Who Can Apply?
Minimum Qualifications:
• 18 years old and above
• High School or Senior High School graduate
• Willing to learn and communicate clearly
• Basic computer skills
• Willing to work onsite at Ibex Silver City, Pasig
️ Interview Options
Virtual (Zoom) interviews available for selected applicants
Faster processing during active hiring periods
Benefits & Rewards
• 13th Month Pay
• Overtime pay and performance incentives
• Clear promotion pathways and internal mobility
• Company events, rewards, and employee discounts
Apply Now and Grow with Ibex Silver City, Pasig!
Build a long-term BPO career in Pasig City with strong growth opportunities and a supportive work environment.
Limited slots available apply today and secure your opportunity!