Guest Relations Manager

Job Overview

Job Description

Position: Guest Relations Manager
Location: Montrose Golf Resort & Spa, Coorg
Experience Required: 3–5 years in guest relations/front office (hospitality)

What We’re Looking For:

• Excellent communication & interpersonal skills
• Strong guest-handling experience
• Ability to manage guest satisfaction, VIP arrivals & special requests
• A warm, positive and professional attitude
• Experience in luxury hotels/resorts is an added advantage
   

Responsibilities:

• Ensure outstanding guest experience
• Handle guest feedback and resolve concerns
• Coordinate with all departments for smooth operations
• Manage VIPs, special occasions & guest engagement
• Maintain high service standards at all times

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