Senior Administrator

Job Overview

Job Description

The Role:

As Senior Administrator, you’ll be the operational backbone of the company supporting all departments and ensuring seamless administration across customer orders, team coordination, and daily business processes. You’ll have a strong sense of responsibility and be confident taking initiative to keep things moving efficiently.

Key Responsibilities:

Oversee day-to-day admin tasks and ensure all documentation is up to date and correctly filed
Manage incoming enquiries and liaise with clients professionally via phone and email
Prepare, process, and track customer contracts, invoices, and order documentation
Coordinate job files and ensure all information is shared between sales, surveyors, and fitting teams
Assist with scheduling surveys and installations
Maintain Google Sheets and CRM data (HubSpot preferred)
Handle post-install follow-ups and feedback logging
Ensure business compliance through organised and efficient processes
What We’re Looking For:

2+ years’ experience in a senior admin or operations support role
Highly organised, proactive, and able to multitask with ease
Excellent written and verbal communication skills
Tech-savvy and confident using CRM systems, Google Workspace, and spreadsheets
Professional, discreet, and reliable with strong problem-solving abilities
Previous experience in construction, renovations, or a similar field is a bonus
Ability to work under pressure and to tight deadlines
What You’ll Get:

Competitive salary with room for progression
A supportive and collaborative working environment
Involvement in exciting, fast-moving projects
Direct input into process improvements and business growth
The chance to be a key part of a growing team with long-term opportunities
Job Types: Full-time, Part-time, Permanent

Pay: 12.50- 18.00 per year

Benefits:

Free parking
On-site parking
Work Location: In person