Head of Tourism Product (hybrid)

Job Overview

Job Description

HEAD OF TOURISM PRODUCT CAPE TOWN (HYBRID)

A leading Destination Management Company is seeking an experienced senior travel professional to head up its Product Department.

If you have 8 10 years’ experience in senior product or commercial roles within a DMC/Inbound Tour Operator, this is your next big move.

What you bring:
• Bachelor’s degree in business, Marketing, Tourism or related field
• 8 10 years’ senior experience in Product or Commercial roles within a Tourism DMC/Inbound Operator
• Proven success leading cross-functional teams (Product + Systems/Tech)
• Strong knowledge of Southern African travel products
• Experience with operational systems (e.g., Tourplan)
• Track record of revenue growth + operational efficiency
• Exceptional leadership, communication & negotiation skills

What you’ll be responsible for:
• Setting Product Vision & Strategic Direction
• Leading & mentoring high-performance teams
• Driving Commercial Strategy & Supplier Partnerships
• Overseeing Systems & Technology to support product delivery
• Ensuring alignment between Customer Journey, Sales, and Product

This role is a powerful blend of product strategy, commercial direction, sales alignment and systems optimisation driving innovation and revenue growth in a dynamic B2B environment.