UPI (NPCI) Enablement Project POS Deployment, Merchant Training & Su

Job Overview

Job Description

Nair Systems is currently looking UPI (NPCI) Enablement Project POS Deployment, Merchant Training & Support for our Qatar operations with the following terms & conditions.
• Support Agent must carry valid Qatar Driving License with own car and have good
• location awareness for efficient on-site execution.
Project Objective:
To deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration, testing, POS branding, and on-site merchant training to promote smooth adoption and usage of UPI payment services.
Pre-Deployment Activities
• Receive and verify merchant list with site addresses and terminal details.
• Prepare POS software updates and training materials.
• Ensure required credentials, configuration files, and merchant onboarding data are available prior to on-site visits.
Deployment Activities
• Visit each merchant/store location as per the assigned deployment sheet.
• Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
• Perform POS system checks: power, printer, connectivity, and OS version verification.
• Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functionality.
• Replace or apply branding materials (UPI/NPCI/) as per design standards. Merchant Training & Awareness Provide on-site training to merchant staff on:
• How to initiate and process UPI transactions on the POS.
• Common troubleshooting steps and escalation process.
• Understanding UPI limits, reversals, and refund procedures.
• Hand over printed merchant quick reference guides and contact details for support.
• Collect merchant acknowledgement/sign-off confirming training completion and successful UPI (NPCI) enablement. Post-Deployment & Reporting
• Submit daily visit and activity reports including merchant name, MID/TID, location, date & time of visit.
• Type of activity (installation, training, branding, reconfiguration).
• Attach test transaction receipt for confirmation.
• Capture before-and-after photos of terminal and branding.
• Escalate unresolved issues to the POS Tech Support Supervisor/backend configuration team.
• Ensure all documentation and data are updated accurately. Deliverables
• POS terminals enabled and configured for UPI acceptance.
• UPI (NPCI) branding applied as per NPCI guidelines.
• Merchant staff trained on UPI (NPCI) usage and troubleshooting.
• Signed merchant training & deployment completion report.
• Daily and weekly consolidated progress reports.
Roles & Responsibilities
a. Field Agent / Officer:
• Execute deployment and training activities at site.
• Ensure accuracy of configuration and documentation.
• Maintain professional communication with merchants.
• Validate test transactions.
b. Coordinator:
• Monitor deployment progress and agent performance.
• Handle escalations and coordination between field agent and backend teams.
Quality & Compliance
• All POS installations and configurations must meet NPCI compliance standards.
• Merchant data confidentiality to be maintained at all times.
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at