Trade Innovation Technical Support Administrator

Job Overview

Job Description

Nair Systems is currently looking Trade Innovation Technical Support Administrator for our Qatar operations with the following terms & conditions.
Key Responsibilities:
System Administration & Maintenance
• Manage, monitor, and maintain the Finastra Trade Innovation (FTI) application, database, and interfaces.
• Perform daily system health checks, batch monitoring, and job scheduling.
• Apply configuration changes, patches, and upgrades in coordination with vendors and internal teams.
• Ensure optimal system performance, availability, and reliability.

Technical Support
• Provide Level 1 and Level 2 technical support for trade finance system incidents and service requests.
• Troubleshoot application, integration, and data-related issues between FTI and other banking systems (e.g., Core Banking, SWIFT, DMS).
• Log, track, and resolve incidents within SLA through the IT service management system.
• Liaise with Finastra support and internal IT teams for complex issues (Level 3 escalation).
Integration & Interface Management
• Monitor and support interfaces between Trade Innovation and:
• Core Banking Systems (e.g., equation )
• SWIFT Alliance Access
• FCC, Fbmm,Compliance systems, etc.
• Perform reconciliation and data validation of interface transactions.
• Support automation scripts, message queues (MQ), and integration APIs.

Configuration & Deployment
• Manage user profiles, roles, and system access in accordance with IT security policies.
• Configure product parameters, workflow rules, and limits as per business requirements.
• Participate in testing and deployment of new system features, patches, and upgrades (UAT, SIT).
• Maintain documentation for configuration, setup, and technical procedures.
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at