Full Time Human Resources Manager

Job Overview

Job Description

Hope and Care
34 Restwell Street, Bankstown NSW 2200

Full Time Human Resources Manager
$77,000 per annum

Position Purpose
The Human Resource Adviser supports Hope and Care in planning, developing, and implementing effective human resource practices to ensure a skilled, compliant, and engaged workforce. This role focuses on providing advice and assistance on recruitment, employee relations, performance management, training, compliance, and workplace matters in alignment with NDIS and Fair Work standards. The position serves as a trusted adviser to management and staff, helping to foster a positive workplace culture and ensuring all HR policies and practices meet legislative and organisational requirements.

Key Responsibilities

Recruitment & Onboarding
• Assist in end-to-end recruitment including job advertising, shortlisting, interviewing, and onboarding new employees.
• Support the development of role descriptions and employment contracts aligned with company standards.
• Coordinate induction and training to ensure staff understand organisational policies, procedures, and NDIS requirements.
• Liaise with hiring managers to identify staffing needs and workforce planning priorities.

Employee Relations
• Provide advice to managers and staff on employment conditions, policies, and workplace issues.
• Assist in resolving employee grievances, disputes, and disciplinary matters in accordance with Fair Work legislation.
• Promote a positive workplace culture that encourages engagement, inclusivity, and professional conduct.
• Maintain confidentiality and impartiality in all employee relations matters.

Performance Management & Development
• Support the implementation of performance review processes and assist managers in developing employee goals.
• Advise on strategies for improving employee performance and recognition programs.
• Identify staff development needs and coordinate training initiatives to enhance capability and compliance.

Compliance & Policy Support
• Ensure HR practices comply with relevant legislation, including Fair Work, WHS, and NDIS Quality and Safeguards Commission standards.
• Assist in developing and maintaining HR policies and procedures.
• Maintain accurate and up-to-date employee records, ensuring compliance with audit and reporting requirements.
• Support internal audit activities and assist in preparing HR documentation for external reviews.

Workforce Planning & Reporting
• Provide HR data, reports, and insights on staffing trends, turnover, and training activities.
• Assist with workforce planning to ensure appropriate staffing levels for service delivery.
• Monitor probation, contract renewals, and leave management records.

Health, Safety & Well-being
• Promote a safe and supportive work environment in accordance with workplace health and safety policies.
• Support initiatives that promote employee wellness and work life balance.

Selection Criteria

Qualifications
• Tertiary qualification in Human Resource Management, Business, or a related discipline.
• Understanding of NDIS and disability sector workforce requirements (desirable).

Skills
• Strong interpersonal and communication skills with the ability to provide sound HR advice.
• Excellent organisation and attention to detail.
• Ability to interpret and apply HR policies, employment legislation, and NDIS compliance requirements.
• Proficient in HR systems and Microsoft Office Suite.

Experience
• Demonstrated experience in an HR advisory or generalist role, preferably within the disability or community services sector.
• Experience providing HR advice on recruitment, performance management, and employee relations.
• Knowledge of Fair Work and WHS legislation.

Applications open on 3 November 2025 and close on 3 December 2025

Please send your CV to . Please include the job role title in your email.