Concentrix (#1BPO) Mactan Cebu hiring HS grads for BPO agents

Job Overview

Job Description

JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services

CANDIDATE PROFILE
• 18 years old or above
• computer and internet literate
• must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• BPO experience handling international voice account is a DEFINITE PLUS but not required.

NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

CONCENTRIX is a multinational company where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONCENTRIX has to offer.

We've created a culture where exceptional people, just like you, can build the career they've always imagined. Our global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we're committed to making Concentrix the best place to grow professionally. Our company culture led us to being given Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of.

BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential [when applicable]
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, IMMEDIATELY TEXT the word "CONCENTRIX" with your
• full name
• town & city of residence
• mobile numbers
• e-mail address
• educational attainment
• preferred CONCENTRIX branch

to 09328485490
or 09175176954
and we will contact and assist you right away. Thank you.