CONCENTRIX Nuvali hiring HS grads w/ 6 months BPO exp

Job Overview

Job Description

CONCENTRIX has a vision to be the greatest Customer Services company in the world, rich in diversity and talent. Our mission, vision & values motivate Concentrix employees to excel in the environment we work in. Join our BPO family and let's thrive together as we push our future forward.

BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment

CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services

EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12) with more than 6 months of experience in any customer-facing work such as cashiers, waiters, sales, teachers, service crew, internship dealing with customers, etc.
• for those without customer-facing experience, you should have completed second year college without any back subjects
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• minimum of six (6) months call center voice account handling experience is REQUIRED

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of SENIOR HS because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, simply TEXT the word "CONCENTRIX" with your
• full name
• town & city of residence
• mobile numbers
• e-mail address
• educational attainment
• preferred branch

to 09328485490
or 09175176954
and we will contact and assist you right away.
Thank you.