Client Relationship Manager

Job Overview

Job Description

Client Relationship Manager
Location: Fairhope, AL
Full-Time Competitive Pay Relationship-Focused Role
We’re looking for a Client Relationship Manager who loves connecting with people, solving problems, and creating experiences that keep clients feeling valued and supported.
In this role, you’ll be the trusted point of contact for our business clients making sure they’re confident, informed, and getting the most out of their partnership with us.
What You’ll Do
• Serve as the main point of contact for a portfolio of business clients.
• Handle renewals, coverage updates, and ongoing communication.
• Conduct client reviews to ensure evolving needs are met.
• Identify cross-sell opportunities and refer to appropriate team members.
• Partner with producers and consultants to deliver exceptional service at every stage.
What You Bring
• Experience in account management, customer success, or client service.
• Excellent communication and organizational skills.
• A natural ability to build trust and maintain long-term relationships.
• Problem-solving mindset and proactive attention to detail.
• Background in insurance, financial services, or professional services preferred (not required).
Why Join Us
• Supportive team culture that values collaboration and growth.
• Competitive salary with performance bonuses.
• Training and development opportunities to expand your skills.
• A career where your relationships and reliability make a real impact.
If you love building connections and making clients feel cared for, we’d love to hear from you.
Apply today to join a team that values relationships as much as results.