Travel Sales Consultant

Job Overview

Job Description

Company: Mellow Voyages Pvt Ltd
Brands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC)
Location: Mysore Office
Department: B2C Sales
Reporting To: Branch Manager / Executive Director

About Us

Mellow Voyages Pvt Ltd is a fast-growing travel company with two specialized brands:

• Mellow Voyages (B2C): Offering personalized domestic & international packages, hotel bookings, flights, cabs, and visa services.
• Regal Trip India (B2B South India DMC): Providing ground-handling services and curated packages to travel agents across India and overseas.

We are looking for a Sales Executive (B2C) for our Mysore office, who will focus on customer acquisition, lead conversion, and delivering excellent service to retail clients.

Key Responsibilities

Sales & Client Acquisition

• Handle walk-in, telephonic, and online leads for domestic & international holidays.
• Convert inquiries into confirmed sales by providing the best travel solutions.
• Prepare customized itineraries and quotations based on client requirements.
• Promote company products, seasonal offers, and group departures.

Customer Relationship Management

• Build long-term relationships with customers to encourage repeat and referral business.
• Provide end-to-end support from inquiry to booking to post-travel assistance.
• Maintain a database of clients and update it regularly in VoyageDesk CRM.

Coordination & Operations

• Work closely with the backend operations team for timely confirmations.
• Liaise with vendors, hotels, and airlines to secure competitive pricing.
• Ensure accuracy in travel documents, vouchers, and itineraries before handover.

Targets & Reporting

• Achieve monthly and quarterly sales targets set by the management.
• Prepare and submit daily/weekly sales reports.
• Participate in promotional activities, local tie-ups, and events to generate leads.

Key Skills & Competencies

• Strong sales and negotiation skills.
• Knowledge of domestic & international destinations (preferred).
• Good communication in English and regional languages (Kannada preferred for Mysore).
• Ability to handle customers with professionalism and empathy.
• Basic knowledge of MS Office, Google Workspace, and CRM tools.

Qualifications & Experience

• Graduate in Travel & Tourism / Hospitality / Business Management or related field.
• 1–3 years of experience in retail travel sales preferred (freshers with passion for sales may also apply).
• Prior experience in Mysore market will be an added advantage.

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