ORM Intern

Job Overview

Job Description

Location: Work From Home
Duration: 1 Year+
Compensation: 3,000 - 8,000/month
Start Date: Immediate
Eligibility: Open to students and recent graduates (any degree)
Experience: Freshers & College Students Can Apply

About Hobo.Video:

Hobo.Video is an innovative platform that bridges the gap between social media and commerce. We focus on brand engagement, content marketing, and reputation management to create meaningful interactions between brands and users. Our mission is to ensure a positive digital presence while driving brand credibility and trust.

Role Overview:

We are looking for a highly motivated Online Reputation Management (ORM) Intern with strong online research and surfing skills. This role involves monitoring brand mentions, managing online reviews, and ensuring a positive brand image across digital platforms. If you're passionate about digital presence and online branding, this is the perfect opportunity for you!

Key Responsibilities:

• Monitor and track brand mentions, reviews, and feedback across online platforms.
• Respond to customer queries, comments, and reviews professionally and promptly
• Analyze online trends, discussions, and sentiments related to the brand
• Assist in handling social media reputation and online community management
• Research competitor brand reputation and industry trends
• Work closely with the marketing team to improve online engagement strategies
• Identify and report any negative trends affecting the brand’s online presence
• Maintain ORM reports and provide insights to enhance digital reputation
• Collaborate with internal teams to enhance customer experience

Skills and Qualifications:

• Strong online research and web surfing skills
• Basic understanding of social media platforms and digital marketing
• Excellent written and verbal communication skills
• Highly dedicated, proactive, and detail-oriented
• Ability to handle feedback and respond professionally
• Familiarity with review platforms like Google Reviews, Trustpilot, etc. (preferred)
• Self-motivated and capable of working independently in a remote setup
• Good analytical and problem-solving skills
• Proficiency in MS Excel, Google Sheets, and social media tools (preferred)
• Pursuing or completed any Bachelor's degree