Technical Support Analyst

Job Overview

Job Description

Full job description
Knowledge of and experience in CCTV and access control products, server maintenance.
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
Consult user guides, technical manuals and other documents to research and implement solutions.
Provide advice and training to users in response to identified difficulties.
Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
Provide business systems, network and Internet support to users in response to identified difficulties.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

Dental care
Extended health care
Work Location: In person