Provider Intake Specialist

Job Overview

Job Description

Were seeking a highly organized and proactive Provider Intake Specialist with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This is a fully back-office role focused on providing onboarding and administrative support to clinical teams and vendors ensuring efficient setup, coordination, and tracking of onboarding workflows for BCBAs and other team members.

Required Qualifications
2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
Excellent written communication skills for clear, professional email correspondence
Proven ability to manage multiple administrative tasks concurrently and independently
Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
Strong attention to detail and ability to work with sensitive healthcare information
Key Responsibilities
Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
Manage communication with vendors and partners via email to facilitate onboarding processes
Follow up on incomplete tasks and ensure timelines are met for onboarding steps
Maintain internal trackers and spreadsheets to monitor onboarding progress
Submit and manage credentialing or payer-related documentation as needed
File, store, and retrieve digital copies of signed agreements, intake forms, and therapy-specific documents
Ensure compliance with HIPAA and clinic-specific data management protocols
Provide regular progress updates and report issues to the onboarding or operations lead