Customer Service Representative Jobs in Bangalore
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Job Overview

Location
Inspire Global Solutions ( IGS ) BDO Office only, Chocolate Factory Road, opp. swaraj hypermarket, Tavarekere, Cashier Layout, 1st Stage, BTM Layout, Bengaluru, Karnataka, India
Job Type
Full Time
Salary
₹15,000 - ₹37,000 Per Month
Negotiable
Date Posted
6 months ago

Job Description

Job Description:• Main task is to do the Order booking in Oracle.• Knowledge of commercial terms of a purchase order.• Working on Discount Approval process and taking approval as per DOA.• Working with finance for finance validations & Supply chain for allocating ship sets.• Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply chain team.• Sending PI to customers and follow-up for Payments and get it applied with the help of finance.• Work on Return/RMA’s & customer complaint and follow-up with respective stakeholders for resolving customer issues.• Generation of pre orders & FOC orders (Rejected order/ to fulfilled orders)• Reply to queries from customers on Orders related tasks such as: Delivery period, ETA of orders.Send resume to hr@ inspireglobalsolutions. com or Contact 99003 27273

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